Artisan Baking Excellence

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Privacy Policy

Last updated: January 2026

At Engross Bake, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal information you provide (name, email, phone number, address)
• Order and payment information
• Website usage data and cookies
• Communication preferences

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate about your orders and our services
• Improve our website and services
• Send promotional materials (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell or rent your personal information. We may share information with trusted service providers who assist in our operations, and when required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] for any privacy-related requests.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (713) 284-7398.

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Terms of Service

Last updated: January 2026

Welcome to Engross Bake. These Terms of Service govern your use of our website and services. By using our services, you agree to these terms.

Our Services

Engross Bake provides premium baking services including custom cakes, artisan breads, pastries, and catering services. All services are subject to availability and our standard policies.

Orders and Payment

All orders are subject to acceptance and availability. Payment is required at the time of order placement. We accept major credit cards and other specified payment methods.

Custom Orders

Custom cake and catering orders require advance notice. Specific requirements and timelines will be discussed during order placement. Changes to custom orders may not be possible after production begins.

Delivery and Pickup

Delivery services are available within our service area. Pickup times must be scheduled in advance. We are not responsible for items not picked up within 24 hours of scheduled time.

Cancellations and Refunds

Standard orders may be cancelled up to 24 hours before scheduled pickup/delivery. Custom orders may have different cancellation policies. Refunds will be processed according to our refund policy.

Food Allergies and Dietary Restrictions

Please inform us of any food allergies or dietary restrictions. While we take precautions, our facility processes common allergens and we cannot guarantee allergen-free products.

Limitation of Liability

Our liability is limited to the cost of the products purchased. We are not liable for indirect, incidental, or consequential damages.

Contact Information

For questions about these Terms of Service, contact us at [email protected] or +1 (713) 284-7398.

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Disclaimer

Last updated: January 2026

General Information

The information on this website is provided on an "as is" basis. Engross Bake makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the website or services.

Food Safety and Allergens

Our baked goods are prepared in a facility that processes wheat, eggs, dairy, nuts, and other common allergens. Cross-contamination may occur. Customers with severe allergies should exercise caution and inform us of their specific needs.

Product Availability

Product availability is subject to change without notice. Seasonal items and daily specials may not always be available. We reserve the right to substitute ingredients or discontinue products as needed.

Pricing and Promotions

Prices are subject to change without notice. Promotional offers are subject to terms and conditions and may have expiration dates. We reserve the right to modify or cancel promotions at any time.

Custom Orders

Custom cake designs and decorations are artistic interpretations and may vary from initial concepts. We strive for accuracy but cannot guarantee exact replication of provided images or designs.

Delivery Services

Delivery times are estimates and may vary due to weather, traffic, or other unforeseen circumstances. We are not liable for delays beyond our reasonable control.

Website Content

Product images on our website are for illustration purposes and may not exactly represent the actual products. Colors and details may vary due to photography and display settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

Changes to Disclaimer

We reserve the right to update this disclaimer at any time. Continued use of our services constitutes acceptance of any changes.

Contact Us

For questions about this disclaimer, please contact us at [email protected] or +1 (713) 284-7398.